Remove Ticket Categories

Use Ticket Categories in the Ticket Setup submodule in the Settings module to remove ticket categories.

To use Ticket Categories in the Ticket Setup submodule, you must have access to Settings as defined in User Access Rights under Settings.

To remove a ticket category:

1. On the main toolbar, click Settings .
2. If you have more than one Company in your WorkBook system, use the drop-down list above the left pane of the Settings page to select the Company from which you want to remove a ticket category.
3. In the left pane of the Settings page, click Ticket Setup > Ticket Categories.
4. Highlight the ticket category that you want to remove, and on the grid toolbar, click Remove .
   Note: There is no confirmation dialog box for this action. WorkBook removes the ticket category immediately.