Use
Ticket Quick Create in the
Ticket Setup submodule in the
Settings module to download briefings of quick ticket templates.
To use Ticket Quick Create in the Ticket Setup submodule, you must have access to
Settings as defined in User Access Rights under
Settings.
To download the briefing of a quick ticket template:
-
On the main toolbar, click
Settings
.
-
If you have more than one Company in your WorkBook system, use the drop-down list above the left pane of the Settings page to select the Company that contains the quick ticket template briefing that you want to download.
-
In the left pane of the Settings page, click
.
-
Highlight the quick ticket template whose briefing you want to download, and on the grid toolbar, click
Default Briefings
.
-
On the toolbar of the right pane, click
Download the Briefing
and select any of the following:
- Download as PDF: Download the briefing as a PDF file.
- Download as Word Document: Download the briefing as a Word document.
- Download as Image: Download the briefing as a PNG file.
Note: WorkBook downloads the briefing to your computer in the selected format.