Use the Debtor Conversation tab under the Debtor List submodule to add a user to conversations with selected debtors.
To use Debtor List in the Debtors submodule, you must have access to
Finance & Administration as defined in User Access Rights under
Settings.
To add a user to a debtor conversation:
-
On the main toolbar, click
Finance & Administration
.
-
If you have more than one Company in your WorkBook system, use the drop-down list above the left pane of the Finance & Administration page to select the Company that contains debtor conversations to which you want to add users.
-
In the left pane of the Finance & Administration page, click
.
-
Click the
List tab and highlight the debtor that has the conversation to which you want to add a user.
-
Click the
Debtor Conversation
tab.
-
Click
Show the Conversation Options
and select
Add User to Conversation.
Alternatively, below the
Type a Comment or Drag Files Here field, click
Add Users to the Conversation

.
-
In the Add Users dialog box, you can either select a resource from the
Users drop-down list or enter a user's email address in the
Email field.
WorkBook displays the added user as a new user at the bottom of the dialog box.
-
Click
Confirm.