System Variable 900: Notification about a New Conversation Comment, Email Sender Address
Use this System Variable to specify the email address that WorkBook will use to notify users about new conversation comments.
If you do not provide a value for this System Variable, WorkBook uses the value of System Variable 289: Default Fallback ”From” Email Address. If there is no value defined for System Variable 289, WorkBook uses its default value, which is WorkBook_Agent.
The default value for this System Variable is WorkBook_Agent.
It may be necessary to perform a refresh when modifying System Variable values.
Parent Topic: System Variable Grouping: Ticket System