Modify Subscriber Settings of Task Conversations

Use the Tasks submodule to modify the subscriber settings of task conversations.

To use the Tasks submodule, you must have access to Jobs as defined in the User Access Rights submodule under Settings.

To modify the subscriber settings of task conversations:

1. On the main toolbar, click Jobs .
2. On the side toolbar of the Jobs screen, click Jobs List and highlight the job containing the task conversation whose subscriber settings you want to modify.
3. On the side toolbar of the Jobs screen, click Tasks.
4. On the Tasks screen, click the Tasks tab.
5. In the grid, highlight the task conversation whose subscriber settings you want to modify and click Task Settings on the tab toolbar.
6. On the Task card, click the Task Conversation tab, and click Show the Conversation Options > Subscriber Settings.
7. In the Subscriber Settings dialog box, apply the necessary changes and click OK.