Modify Subscriber Settings of Task Conversations

Use the Tasks submodule to modify the subscriber settings of task conversations.

To use Tasks, you must have access to Jobs as defined in User Access Rights under Settings.

To modify the subscriber settings of task conversations:

  1. On the main toolbar, click Jobs .
  2. In the left pane of the Jobs page, click Jobs List and highlight the job containing the task conversation whose subscriber settings you want to modify.
  3. In the left pane of the Jobs page, click Tasks.
  4. On the Tasks page, click the Tasks tab.
  5. In the grid, highlight the task conversation whose subscriber settings you want to modify and click Task Settings on the tab toolbar.
  6. On the Task card, click the Task Conversation tab, and click Show the Conversation Options > Subscriber Settings.
  7. In the Subscriber Settings dialog box, apply the necessary changes and click OK.