Ticket Types
Use Ticket Types under Settings to configure different ticket types and sort them by color codes and default priority. You can create, remove, and merge ticket types.
To use the Ticket Types submodule, you must have access to Settings as defined in the User Access Rights submodule under Settings.
You can use ticket types in
.- Related Topics:
- Procedures
Use the procedures in this section to configure different ticket types and sort them by color codes and default priority.
Parent Topic: Ticket Setup