Ticket Statuses
Use Ticket Statuses under Settings to configure different variations of ticket statuses. You can create and remove ticket statuses.
To use the Ticket Statuses submodule, you must have access to Settings as defined in the User Access Rights submodule under Settings.
You can use ticket statuses in
.- Related Topics:
- Procedures
Use the procedures in this section to configure different variations of ticket statuses.
Parent Topic: Ticket Setup