System Variable 968: Send an Email to Subscribed Employees on High Priority Tickets
Use System Variable 968: Send an Email to Subscribed Employees on High Priority Tickets to determine if email messages should be sent to subscribed employees of high priority tickets.
When this System Variable is enabled, WorkBook sends email messages to subscribed employees of high priority tickets.
The default value is disabled.
Parent Topic: System Variable Grouping: Ticket System