Search for Ticket Categories

Use Ticket Categories in the Ticket Setup submodule in the Settings module to search for ticket categories.

To use Ticket Categories in the Ticket Setup submodule, you must have access to Settings as defined in User Access Rights under Settings.

To search for a ticket category:

1. On the main toolbar, click Settings .
2. If you have more than one Company in your WorkBook system, use the drop-down list above the left pane of the Settings page to select the Company that contains the ticket category for which you are looking.
3. In the left pane of the Settings page, click Ticket Setup > Ticket Categories.
4. On the grid toolbar, use the Search in grid field to enter a keyword that is associated with the ticket category.