Procedures
Use the procedures in this section to configure categories that can be used to filter tickets.
To use the Ticket Categories submodule, you must have access to Settings as defined in the User Access Rights submodule under Settings.
- Related Topics:
- Add New Ticket Categories
Use the Ticket Categories submodule to add new ticket categories. - Remove Ticket Categories
Use the Ticket Categories submodule to remove ticket categories. - Search for Ticket Categories
Use the Ticket Categories submodule to search for ticket categories.
Parent Topic: Ticket Categories