Ticket Categories
Use Ticket Categories under Settings to configure categories that can be used to filter tickets. You can add and remove ticket categories.
To use the Ticket Categories submodule, you must have access to Settings as defined in the User Access Rights submodule under Settings.
You can use ticket categories in
.- Related Topics:
- Procedures
Use the procedures in this section to configure categories that can be used to filter tickets.
Parent Topic: Ticket Setup