Search for Default Ticket Support Job Setup Records

Use Default Ticket Support Job Setup in the Ticket Setup submodule in the Settings module to search for default ticket support job setup records.

To use Default Ticket Support Job Setup in the Ticket Setup submodule, you must have access to Settings as defined in User Access Rights under Settings.

To search for a default ticket support job setup record:

1. On the main toolbar, click Settings .
2. If you have more than one Company in your WorkBook system, use the drop-down list above the left pane of the Settings page to select the Company that contains the default ticket support job setup record for which you are looking.
3. In the left pane of the Settings page, click Ticket Setup > Default Ticket Support Job Setup.
4. On the grid toolbar, use the Search field to enter a keyword that is associated with the default ticket support job setup record.