System Variable 779: Email Import Document Format
Use this System Variable to specify the format of the email document to import.
Select any of the following options:
- 1 – Docx Letter
- 2 – Docx A4
- 3 – PDF Letter
- 4 – PDF All
The default value for this System Variable is 2 – Docx A4.
It may be necessary to perform a refresh when modifying System Variable values.
Parent Topic: System Variable Grouping: Ticket System