Alerts and Employee Multicompany
If your firm uses the Multicompany feature, you must set up alerts for each company. Because an employee may be associated with more than one company, the alerts only consider the employees that are active in the company for which the alert is configured.
- Associated and active in Company A
- Associated and active in Company B
- Associated with, but inactive in, Company C
Company A will send an email alert if a timesheet is late by 2 days. Company B and Company C will send an email alert if a timesheet is late by 4 days.
Because John James is only active in Company A and Company B, he receives:
- An alert from Company A after 2 days
- An alert from Company B after 4 days
Because John is inactive in Company C, he will not receive an alert from that company, even though an alert is configured.
In addition, when an alert is configured to be sent to the employee's supervisor, the email message is sent to the employee's home company supervisor.