Delete an Activity in the Info Center

After activities are completed, they remain in your database until you manually delete them. The Activities grids in the Info Center display activities for which you are the designated owner as well as activities for which you are an attendee. You can delete only those activities for which you are the designated owner.

To delete an activity from an Info Center record, complete the following steps:

1. Open an Info Center record.
2. Click the Activity tab or, in the Employee Info Center, click the CRM Info tab.
3. In the Activities grid, click the row that contains the activity that you want to delete and click Delete on the toolbar.
4. Click Save to confirm the deletion.