Costpoint Online Help

Using the Help Search
Using the Help Search
  • Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase.
    Ex."system administration"
  • And:Returns all topics that contain all the words in the search criteria, in any combination. Insert a plus sign between all words in the search criteria.
    Ex.system + administration
  • Or:Returns all topics with any combination of words in the search criteria. This is the default.
    Ex.system administration
For more information:Searching Online Help

Case Reporting Tab

Use this tab to establish case reporting settings.

Contents

Field Description
Enabled

Select this check box to enable case reporting from the System Error dialog box and/or the Help Menu.

Case Attachments Root Location

Enter, or click to select, the default location to store case files such as attachments.

Notify When New Case Is Created

Select this check box to automatically send notification emails to users whose email addresses are included in the Case Notify Email List field when a new case is created on the System Error dialog box, the Help Menu, or the Support Issues screen.

Case Notify Email List

Use this field to enter one or more user email addresses that will receive notification when a new case is created. Separate multiple email addresses with a semi-colon (;).