Costpoint Online Help

Using the Help Search
Using the Help Search
  • Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase.
    Ex."system administration"
  • And:Returns all topics that contain all the words in the search criteria, in any combination. Insert a plus sign between all words in the search criteria.
    Ex.system + administration
  • Or:Returns all topics with any combination of words in the search criteria. This is the default.
    Ex.system administration
For more information:Searching Online Help

Print Workflow Audit Report

Use this report to print workflow cases as well as completed and in-progress activities and options.

Print this report to monitor user activity and track event trends and to determine bottlenecks in workflows.

This report includes workflow case information including the case values, starting date/time, and ending date/time. It lists activities and options that have been completed and the average transfer time, average activity time, and average time to complete. It can also list these average times by user. It includes the number of cases of current activities and options (in progress) for the workflow.

You can print this report for a selection of workflows and subsystems. You can print the following sections of the report: Case Detail, Completed Activity Summary, User Productivity Summary, and Current Activity Summary. You can print the report for completed workflows, in-progress workflows, or both. You can sort the report by workflow or subsystem.

The information included on this report closely follows the View Workflow Audit Information screen. Both this screen and the View Workflow Audit Information screen provide you with analysis tools to review user productivity and efficiency, system usage, event trends, and bottlenecks in workflows.

Print this report after you have initiated and completed workflow cases. Use this report to review specifics on particular activities and options such as the user completing the item and the average length of time to complete. Also, you can use this report to track activities and options that are idle in order to determine whether there is a breakdown in the workflow.

You may want to print this report before running the Purge Workflow Data screen. You cannot print this report for workflow cases after you purge the related data.