Voiding Payments

You can void a paper check or electronic funds transfer payment.

You can use the void procedure for any of the following items:

  • A payment that was made to pay an accounts payable voucher
  • An employee expense check
  • An employee paycheck (if you own Payroll)
  • A manual check issued through a cash disbursement or an accounts payable disbursement

You can void an item if it has not cleared at the bank to which it was posted. When you void an item, its status returns to Processing and you can then reprocess it.

Use the void payment procedure, for example, if you must re-issue a check because the original was lost, destroyed, or written for the wrong vendor or voucher. DPS posts the amount of the voided check to the general ledger and reverses the effect of the original check posting.

If you use multiple companies, ensure that the active company is the one in which the payment was created. If it is not, you do not have approval to access the payment, and it is possible that you do not have approval to access the bank code for the bank on which the payment is drawn. The active company is the company you select at login, or via the Change Company utility. All transactions created while logged in to this company belong to this company. For example, if company A is the active company when you create a miscellaneous expenses transaction file, then you must be logged in to company A to edit or post the file.