Reopen Records in Approval Center

You can reopen the approval process for a record in Approval Center if the employee approval workflow is enabled.

The approval workflow configuration for the record type needs to allow records to be reopened. Appropriate access rights based on the approval workflow configuration is also applied for this process.

To reopen a record:

1. In the Navigation pane, select My Stuff > Approval Center.
2. On the Approval Center form, select a record type, such as Timesheets, from the Approval Center drop-down menu. All requests are displayed in the grid.
3. To filter approvals by project for expense lines or timesheet lines, click next to Showing All Projects to open the Project Filter dialog box and use it to specify the projects to display in the grid.
4. If you have the appropriate access rights, you can select the Show All Pending and Complete check box to display all rows across companies and employees that are in Approval, In Progress, and Completed states.
5. Review and reopen records by performing any of the following actions:

   To reopen	Description
   A single record	Click Action Required in the Approval Action column and select Reopen from the drop-down list.
   Multiple records	Select the check boxes of the approval records that you want to reopen and select Reopen Selected from the Actions drop-down menu.
   All records	Select Reopen All from the Actions drop-down menu. This action reopens all the records that you are assigned to approve, not just the records currently shown in the grid.

   If you reopen multiple records and an error message displays, then reopening records is not configured for the current step for at least one of the requests. Identify the affected request and exclude it when you reopen the other requests.