Send Email Dialog Box for Help Desk

Use this dialog box to compose and send an email message to a designated help desk email address.

The To field on the dialog box prefills with the email address that you entered in the Default Help Desk field on the Email tab in Settings > General > Options in the desktop application. You could enter the email address of the DPS system administrator at your company or Deltek Customer Care.

The message box in the email prefills with user and software information.

You can change the prefilled email address and message as needed.

To display this dialog box, click the help icon on the main toolbar in the desktop application, and then click Help Desk.