Reopen Records in Approval Center

You can reopen the approval process for a record in Approval Center if the employee approval workflow is enabled.

The approval workflow configuration for the record type needs to allow records to be reopened. Appropriate access rights based on the approval workflow configuration is also applied for this process.

To reopen a record:

1. In the Navigation pane, go to the My Stuff section and select Approval Center.
2. On the Approval Center form, select a record type, such as Timesheets, from the Approval Center drop-down menu. All requests are displayed in the grid.
3. If you selected Expense Lines or Timesheet Lines from the menu, you can filter your approvals for one project at a time. This field displays only for expense line or timesheet line approvals. Click next to Showing All Projects to open the Project Filter dialog box where you can specify the projects to display in the grid.
4. If you have the appropriate access rights, you can select the Show All Pending and Complete check box to display all rows across companies and employees that are in Approval, In Progress, and Completed states.
5. Review and reopen records by performing any of the following:

   • To reopen a single record, click Action Required in the Approval Action column and select Reopen from the drop-down list.

   • To reopen multiple records, select the check boxes of approval records you want to reopen and select Reopen Selected from the Actions drop-down menu.

   • To reopen all records, select Reopen All from the Actions drop-down menu.

     Warning: This action reopens all the records you are assigned, not just the records currently shown in the grid.

   If you reopen multiple records and an error message displays, then reopening records is not configured for the current step for at least one of the requests. Identify the affected request and exclude it when you reopen the other requests.