Use options on the Actions menu in the
Contacts hub to edit
contact information or add touchpoints for the
contact.
Field | Description |
Edit
|
Click this option to open the
Contacts form to make changes to the currently selected
contact record.
|
Copy
|
Click this option to copy the currently displayed record.
If
Deltek detects possible duplicate records during this procedure, the Potential Duplicate Records Found dialog box displays. This dialog box lists any existing record that already has the identifier that you are trying to use for a new record.
In most cases, copying a record with attached documents does not copy the documents to the new record.
|
Delete
|
Click this option to delete the currently displayed
contact record.
|
Add Touchpoint
|
Click this option to add a touchpoint such as a meeting or a phone call for the current
contact.
|
Qualify
Contact
|
This option displays if your
firm uses CRM Plus and enables the Lead Qualification process in Settings. Click this option to qualify the
contact if it meets your
firm's requirements and is interested in doing business with your
firm.
|
Disqualify
Contact
|
This option displays if your
firm uses CRM Plus and enables the Lead Qualification process in Settings. Click this option if you decide that a
contact is no longer a good candidate for an
opportunity. This keeps the
contact in the database for future use.
|
Revert to Lead
|
This option displays if your
firm uses CRM Plus and enables the Lead Qualification process in Settings. Click this option If you decide that a qualified or disqualified
contact should be changed back to a lead.
|
Export
|
This option displays if you are in the List View. Select this option to export records to a .CSV file format. You have the option of selecting all records (the default) or a subset of records for export to the .CSV file. The export function is disabled if you are in Detail View.
|
Design
|
If you have access rights to Designer, click this option to open the screen designer, which you can use to add tabs, grids, and fields.
|