Display the Reopen Dialog Box in Approval Center

The approval workflow configuration for the record type needs to allow records to be reopened. Appropriate access rights based on the approval workflow configuration is also applied for this process.

1. In the Navigation pane, go to the My Stuff section and select Approval Center.
2. On the Approval Center form, select the record type, such as Timesheets, from the Approval Center drop-down menu. The selected records display in the grid.
3. Review and reopen completed records by performing any of the following:

   • To reopen a single record, click Action Required in the Approval Action column and select Reopen from the drop-down list.

   • To reopen multiple records, select the check boxes of approval records you want to reopen and select Reopen Selected from the Actions drop-down menu.

   • To reopen all records, select Reopen All from the Actions drop-down menu.

     Warning: This action reopens all the records you are assigned, not just the records currently shown in the grid.

   If you reopen multiple records and an error message displays, then reopening records is not configured for the current step for at least one of the requests. Otherwise, the Reopen dialog box displays.