Issue Defects

After client and trade defects are logged against a project, the next step is to issue them for review. Defect reviews are usually conducted by the contract administrator, who then decides if they are defects in the works, or whether they are maintenance issues. If they are accepted as defects, the administrator can then issue instructions to the contractor to rectify the defects within a reasonable time.

When you issue a defect, the recipient receives an email notification with a link to an external page that includes all defects that have been issued to them. Note that recipients do not receive email reminders for overdue defect items. To remind a recipient about an overdue defect, you can manually reissue the defect from the associated project record.