Edit the Approval Routes for a Contact

You can configure different request and cancellation approval routes for individual contacts within an organization. This overrides the default approval routes set in the Absence Configuration screen.

To edit the approval routes for a contact:

  1. On the header bar, click Admin.
  2. On the sidebar, click Absence, and then click the Contacts and Organizations link.
  3. On the Manage Contacts and Organizations screen, click to expand the organization which the contact belongs to.
  4. Click against the contact's name.
  5. In the Edit Approval Routes dialog box, use the Request Approval Route and Cancellation Approval Route fields to update the approval routes for requesting and cancelling absence, as required.
    Select Inherited to use the approval route(s) configured for the organization.
  6. Click Save.