Request a Reinspection of a Defect

If authorized, you can request a reinspection of a defect.

Note: To request the reinspection of multiple defects in one operation you can use the Bulk Edit feature. For information, see Update Multiple Defects.

To request a reinspection of a defect:

1. Navigate to the project.
   You can search for projects using the Search Projects link in the Activity Zone. Projects that you are linked to also appear on the History tab on your contact record, and in the Projects dashpart in the Personal Zone.
2. Click either the Snagging or Punch Lists tab, depending on your territory.
   If the Snagging or Punch Lists tab is not visible on the header band, click more to display additional menu items.
3. Click Search to display all defects for the project.
   If there are many defects, you can apply one or more filters, including work package, status, type, location group, or location. You can also click Extra Filters to apply additional filters, such as defect type, recipient, organization, and several date options.
4. Click for the defect that you want to action.
5. On the Snag Actions or Item Actions window, click Reinspect Required.
6. On the Mark for Re-inspection window, use the Comments field to enter some notes.
7. To add photos to support the request, do the following:
   1. Click Choose Files.
   2. On the Windows file picker window, click the image file that you want to add, and click Open.
      Hold the CTRL key to select multiple files.
   3. Click Upload to attach the files.
8. Click Submit.