When you make changes to the priority of an absence category or entitlement source, you must recalculate the absence entitlements for affected contacts to update their existing absence bookings.
To recalculate absence entitlements for contacts:
-
On the header bar, click
Admin.
-
On the sidebar, click
Absence, and then click the
Contacts and Organizations link.
-
On the Manage Contacts and Organizations screen, click
to display all contacts for an organization.
To filter the list by contact or organization, enter the name in either the
Contact or
Organization field, and press ENTER.
-
Select the check box for each contact that you want to update.
To select all contacts for an organization, select the check box against the organization's name.
-
Click
Recalculate Absence.
-
In the Recalculate Absence dialog box, click
on the
Recalculate From field, and select the date to recalculate absence entitlements from.
- Optional:
On the
Recalculate To field, click
, and select the date to recalculate absence entitlements to.
If you do not set the To date, all future entitlements and corresponding bookings are included in the recalculation.
-
Click
Recalculate.