Costpoint Cloud Information Center

Using the Help Search
Using the Help Search
  • Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase.
    Ex."system administration"
  • And:Returns all topics that contain all the words in the search criteria, in any combination. Insert a plus sign between all words in the search criteria.
    Ex.system + administration
  • Or:Returns all topics with any combination of words in the search criteria. This is the default.
    Ex.system administration
For more information:Searching Online Help

Service Requests

Service Requests allow the SaaS Customer Administrator to direct Deltek Cloud Operations to perform various types of processes or actions to their company’s cloud environment.

Service Requests are required to perform many of the required steps during a cloud implementation or migration.

The SaaS Customer Administrator should make themselves familiar with the available service requests, the specific instructions for submitting a service request and the Service Level Objective (SLO) assigned to each service request.