Costpoint Cloud Information Center

Using the Help Search
Using the Help Search
  • Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase.
    Ex."system administration"
  • And:Returns all topics that contain all the words in the search criteria, in any combination. Insert a plus sign between all words in the search criteria.
    Ex.system + administration
  • Or:Returns all topics with any combination of words in the search criteria. This is the default.
    Ex.system administration
For more information:Searching Online Help

Additional Support Roles

As a Deltek customer, various support roles must be filled besides the role of the SaaS Customer Administrator.

These roles include the Primary Support Contact (PSC), Authorized Support Contact (ASC), and Support Contact Manager (SCM). A single individual may be assigned multiple roles or just one role. To further understand the various Deltek roles please review the KB#84696 Customer Care Support Guide. To understand the steps of adding and updating support contacts please review KB#36134.