Overview
Welcome to your new solution.
The Costpoint solutions are the leading project-based ERP solutions for government contractors. Both solutions are delivered via the Cloud to meet the ever-changing needs of small and mid-size organizations. Allowing you to leverage the benefits of the Cloud while always taking advantage of the latest Deltek software capabilities.
The SaaS Customer Administrator guide is a critical component of the SaaS customer administrator’s role – both during the initial activation and ongoing management of the Costpoint solution. Here you will also find information to help you manage your Costpoint implementation.
- Available environments
- Processes and service requests
- Requirements for the development of customer-specific content
- General information regarding the offering itself.
- Related Topics:
- Deltek Solutions Offering
Deltek offers several cloud solutions. - SaaS Customer Administrator
Each Costpoint customer must have a designated SaaS customer administrator. - Additional Support Roles
As a Deltek customer, various support roles must be filled besides the role of the SaaS Customer Administrator. - How to Stay Informed
Deltek is committed to keeping you informed of any developments that may affect the availability or functionality of your Costpoint solution. - Environments and Databases
- Standing Maintenance Windows
Every Monday, Wednesday, and Friday mornings from 1:30am – 4am EST, Deltek maintains a standing maintenance window. - Database Backup and Retention Schedule
The following table details Deltek's database backup and retention schedule. - Choosing Your Authentication Model
Your company should use one of the supported Single Sign On (SSO) models for authentication into your cloud solution.
Parent Topic: SaaS Admin Guide