Costpoint Cloud Information Center

Using the Help Search
Using the Help Search
  • Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase.
    Ex."system administration"
  • And:Returns all topics that contain all the words in the search criteria, in any combination. Insert a plus sign between all words in the search criteria.
    Ex.system + administration
  • Or:Returns all topics with any combination of words in the search criteria. This is the default.
    Ex.system administration
For more information:Searching Online Help

Installing Citrix Plug-in

Use this procedure to install the Citrix plug-in.

To install the Citrix Receiver plug-in:

  1. Go to https://www.citrix.com/downloads/citrix-receiver/windows/receiver-for-windows-latest.html .
  2. Download and follow the online instructions to install the Citrix Receiver.

    You do not need to complete the following step in the instruction guide:

    • Once installed, open Citrix Receiver and enter the Server or email address, followed by User Name, Password and Domain. Your IT Help Desk or system administrator provides this information.
  3. After the Citrix Receiver is installed, you will need to set up your second authentication factor.
    1. To complete these instructions, you will have to have an app installed on your mobile device that supports Time-based One-time Password (TOTP).
      Examples include Duo Mobile and Google Authenticator. These apps can be found in Google Play or App Store. You may already be using a TOTP app, and you can simply add a new account within the app to complete this Citrix setup.
    2. Navigate to https://ctx2.deltekenterprise.com/manageotp.

      Enter your credentials. You should have already activated your account in a previous step in this document.

    3. Select Add Device.
    4. Enter a name for this device, and click Go.

      In this example, DeltekCloud has been entered as the name.

    5. Open your TOTP app (DUO or Google Authenticator) on your mobile device, and select the option to create a new account.
    6. Select the option to scan a barcode.
    7. Scan the barcode that is shown on your computer screen after you clicked Go in the previous step.

      You can also manually enter the code on the screen into the TOTP app.

    8. Click Done.
    9. Test your second factor authentication by selecting the Device name you entered in Step 3 and click Test.
    10. Enter the code provided by your TOTP app, and click Go.

    11. Important: Log off of the Citrix management portal and close your browser.
    12. After you have successfully installed the Citrix Receiver and your second authentication factor, navigate to your company's Deltek Cloud portal and click the following link:
      Administrative Functions >>
    13. Enter your Username, Password, and the Passcode provided by your TOTP app.

    14. Click Submit.