Costpoint Cloud Information Center

Using the Help Search
Using the Help Search
  • Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase.
    Ex."system administration"
  • And:Returns all topics that contain all the words in the search criteria, in any combination. Insert a plus sign between all words in the search criteria.
    Ex.system + administration
  • Or:Returns all topics with any combination of words in the search criteria. This is the default.
    Ex.system administration
For more information:Searching Online Help

Best Practices for Data Handling in GCCM

Here are some best practices to follow when handling data in GCCM.

  • Customers/Consultants should not share any data with Deltek team members outside of the GCCM environment.
  • Do not send any data to Deltek team members through email or any other electronic means.
  • Customers should not attach any sensitive data to a support ticket.
  • During online meetings, customers should not screen share any data or their Costpoint GCCM environment.
  • These data best practices also include Federal Metadata which is described as “information describing the characteristics of data such as data format, syntax, and semantics as well as descriptive metadata describing data contents (e.g., information security labels).”1
    For example:
    • Configuration data (hostnames, IPs, system running configuration, patching level, and so on.)
    • Security Documentation
    • Ticketing information with systems specific information
1 Source: FedRAMP Authorization Boundary Guidance