Manage User Accounts and Passwords in User Manager
When new employees are hired, you must use User Manager to create a new account for the employee.
When employees leave the company, you must disable the employee’s account using User Manager.
You can also use User Manager to modify existing users accounts.
- Related Topics:
- Create User Accounts
Please see the steps detailed in the Create Accounts for All Users section of this document. - Modify User Accounts
Use this procedure to modify user accounts. - Delete User Accounts
Use this procedure to delete user accounts. - Disable User Accounts
Disable accounts when an employee leaves the company, or when a consultant has completed a project. - Delete, Enable, Disable User Accounts in Bulk
You can delete, enable, and disable User Accounts in bulk by creating and then importing a CSV file that contains the usernames of the accounts you want to modify.: - Reinstate a Previously Disabled User Account
- Unlock a User Account
If a user has locked their user account while trying to activate their account, the SaaS Customer Administrator can unlock their account. - Reset a User’s Password
You can perform a password reset for users who have not activated their accounts and cannot locate the email that was sent to them by User Manager. - Run User Manager Reports
Run the User Manager Reports tool to generate a list of usernames to make it easier to input usernames into the applications, review password status, or review users by security group.
Parent Topic: Maintaining User Accounts