Overview

Welcome to your new solution. Your Costpoint Enterprise Cloud solution is the leading project-based ERP solution for government contractors.

The Costpoint Enterprise Cloud solution allows your company to take advantage of all the benefits of the cloud while allowing Deltek to meet the ever-changing needs of large and complex organizations in an expedited manner.

Gaining a thorough understanding of the SaaS Customer Administrator guide is critical for the SaaS Customer Administrator to perform their role successfully. This guide will help the SaaS Customer Administrator during their company’s initial implementation or migration as well as ongoing management of your Costpoint Enterprise Cloud solution. This guide will help you understand the following about your solution.

  • Available environments
  • Scheduled upgrades to the cloud applications and their impact to your development projects
  • Service requests and their respective Service Level Objectives (SLO)
  • General information regarding the offering itself