ArchiSnapper Information Center (AIC)
The ArchiSnapper Information Center is frequently updated and refined to make sure that you have access to the latest Knowledge Base (KB) articles.
See the following list of available articles, including their corresponding KB number and summary:
| KB Number | Summary |
|---|---|
| 000001 | Error Syncing from ArchiSnapper Mobile Application |
| 000002 | Cannot Save Pictures in Device’s Photo Gallery |
| 000003 | Error Uploading PDF Floor Plans |
| 000004 | Item Assignee’s Company Name Displays in Reports Instead of the Assignee’s Name |
| 000005 | Adding Weather Data to Reports |
| 000006 | Unable to Modify Layout Templates |
| 000007 | Unable to Modify Checklists and Categories |
| 000008 | Reorganize Report Items |
| 000009 | Item Description and Report Dates Do Not Match |
| 000010 | No Location Image on PDF Reports |
| 000011 | Clone Reports Without Pictures |
| 000012 | Remove Highlighted Text in a Report |
| 000013 | Unable to View a Specific Project |
| 000014 | Change a Project Name or Project Address |
| 000015 | Unable to Create a New Project in the Mobile Application |
| 000016 | Project Displays in the Web Version But Not in the Mobile Application |
| 000017 | Error When Uploading a Picture to a Report |
| 000018 | Field Report Emails from SafetySnapper in Junk Mail Folder |
| 000019 | Reports Sent as URL Links Instead of PDF Attachments |
| 000020 | Complaint Error in Sent History |
| 000021 | New Users Not Receiving Invitation Emails |
| 000022 | Unable to See Projects in Online Account |
| 000023 | Company Name Variable Not Displaying in PDF Footer |
| 000024 | Report Images Not Displaying in Edit Report View |
| 000025 | Persistent Permission Prompt |
| 000026 | Restoring Deleted Items |
| 000027 | Adjusting Image Orientation After Upload |
| 000028 | Location Image Not Displaying After Selection from Floor Plan |
| 000029 | Stuck on Spinning Wheel When Adding or Creating Observation Items |
| 000030 | Inconsistent Report Timestamps Between Mobile Application and Web Interface |
| 000031 | Contacts Missing from List After Excel Import Despite Success Message |
| 000032 | Newly Added Projects Instantly Visible to All Users in the Account |
| 000033 | Stuck on Generating the Location Image Process |
| 000034 | Project Number Already in Use Error |