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Biometric Authentication

You can log in to Costpoint Mobile T&E using the biometric authentication feature.

This functionality is controlled by a server setting, which, if enabled, allows you to enable or disable the biometric login on the Settings screen in Costpoint Mobile T&E.

You can use the Biometric authentication feature under the following conditions:
  • The ALLOW_BIOMETRICS setting in the configuration.ini file is set to true. The Costpoint Mobile T&E installer will automatically update this setting.
    Attention: For more information on how to enable the biometric authentication setting, see the Deltek Costpoint Mobile Time and Expense Technical Installation and Configuration Guide.
  • You are using a device that support biometric authentication:
    • Fingerprint on Android
    • Touch ID on all supported Apple devices
    • Face ID on all supported Apple devices
    Note: Known Issues on Android Devices

    There are biometric authentication issues on specific Android devices, such as Samsung Galaxy Note, Samsung Galaxy A10, Samsung Galaxy S8, and Xiaomi Redmi Note 7.

    • If both Face ID and Fingerprint ID are registered for biometric authentication, only the Fingerprint ID option displays on the Biometric Login screen after you enter your login credentials on the Costpoint Mobile T&E Login screen.
    • If only Face ID is registered for biometric authentication, only the PIN screen displays after you enter your login credentials on the Costpoint Mobile T&E Login screen and not the PIN/Biometric screen.

    These are issues with Google Android and not with the Costpoint Mobile T&E application.

  • The device has at least one fingerprint or has a face ID setup (which implies that the device is encrypted and also has a passcode, which are required).
  • If you are using Two-Factor Authentication (2FA) with Microsoft Authenticator and Face ID on iOS devices, you may get stuck when trying to approve an authentication from Microsoft Azure. This is a known issue with the Microsoft Authenticator application, and the workaround is to use PIN instead of Face ID with the application.

If you use Costpoint Mobile T&E on a device that supports biometric authentication, the application displays a message that biometric authentication is supported and that you can enable it on the Settings screen.

Biometric authentication identifies you using your unique body measurements or characteristics, such as your fingerprint, or your face. Use the fingerprint sensor or face recognition function of your device to set up the biometric authentication. The next time you log into the application, Costpoint Mobile T&E prompts you to use your fingerprint or face. If biometric authentication fails, Costpoint Mobile T&E prompts you to login using your PIN.

Note: PIN is not required if you are using your device's biometric authentication to log into the application.