Supported Ad-hoc Requests
You can access Deltek Support Center to submit Ad-hoc Requests.
In addition to Service Requests, the following requests can be submitted as Support Cases:
- Related Topics:
- ODBC User Access Requests
ODBC User access updates must be submitted as a Support Case. The ODBC Service Request Log spreadsheet must be attached to the Support Case. - Temporary Performance Environment Booking
The Temporary Performance Environment is available for Enterprise Premium Cloud Customers or Enterprise Cloud Customers who have purchased the add-on. The environment can be reserved for 2 x 2 week periods a year. Reservations must be submitted with at least 8 weeks' notice and are not guaranteed. - Specify From Address for Emailing BPM Scheduled Reports/Publications
This request must be submitted as a Support Case. - Request Update Log from Production for Amendment
This request must be submitted as a Support Case. - Add Amended Update Log to Environments
This request must be submitted as a Support Case and is not currently a Service Request in the Deltek Support Center. - Misc. Configuration Files Installed on Server or Custom Updates to Standard Files
- Database Backup Request
- Setup Talent Management Integration to Maconomy
- Change at BO Server for Session Timeout
- Increase MaxPermSize Parameter for Tomcat
- Configure SMTP Server for Scheduled Reports and Publications
- Background Task Framework Parameters
- Danish Bookkeeping Act - Data Retention Opt-In
Parent Topic: Maintain Your Solution