Database Backup Request

In the event that a backup copy of a Maconomy database is needed, a request can be made by the SaaS Administrator to have a database backup shipped to the customer. When making such a request it is important to include the date the backup is required on or from (please see 'Backup & Retention' section for historic backup availability). All backup database requests will be transmitted via secure FTP. Customers are allowed 4 database backup requests annually. Database backup requests are typically completed within 3 business days.