Maintain Your Solution
As an administrator, there are important maintenance considerations that you should be aware of. Service requests, ad-hoc requests, and new feature requests allow you to support your maintenance objectives in a variety of ways. It is also important to understand your solution's maintenance schedule and the usage of update sites to ensure that your solution is always up-to-date.
- Related Topics:
- Service Requests
You can submit Service Requests or Support Cases directly from the Deltek Support Center Site. - Supported Ad-hoc Requests
You can access Deltek Support Center to submit Ad-hoc Requests. - Service Level Objectives
You can use Deltek Service Level Objectives as guidelines as to when the requests can be expected to be fulfilled. - New Feature Requests
- Maintenance
This section outlines important maintenance timelines and information that you should keep in mind as administrator for you solution. - Special Considerations
This sections provides details on considerations that you should be aware of regarding attachment sizes and environment time zones.