Maconomy Enterprise Cloud Online Admin Guide

Using the Help Search
Using the Help Search
  • Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase.
    Ex."system administration"
  • And:Returns all topics that contain all the words in the search criteria, in any combination. Insert a plus sign between all words in the search criteria.
    Ex.system + administration
  • Or:Returns all topics with any combination of words in the search criteria. This is the default.
    Ex.system administration
For more information:Searching Online Help

Temporary Performance Environment Booking

The Temporary Performance Environment is available for Enterprise Premium Cloud Customers or Enterprise Cloud Customers who have purchased the add-on. The environment can be reserved for 2 x 2 week periods a year. Reservations must be submitted with at least 8 weeks' notice and are not guaranteed.

Use the Template below when submitting the request:

  1. Open Deltek Support Center and click Submit Case.
  2. Use the following template to raise your RNT ticket:
    • Product > Maconomy – Maconomy Solutions.
    • Severity Level > S4 – General
    • Issue Type > Application
    • Summary > “FAO DCO: Reserve the Temporary Performance Environment”
    • Detail >

      “We would like to reserve the Temporary Performance Environment for a two week period starting:

      Date: DD/MM/YYYY

      Time: HH:MM (timezone)

      It is understood that the reservation is not confirmed until confirmed by DCO response to this case"

  3. Click Continue and then click Finish Submitting Case.