Add Amended Update Log to Environments

This request must be submitted as a Support Case and is not currently a Service Request in the Deltek Support Center.

You'll need to raise a Support Case to request that the amended Update Log be re-stamped by Deltek prior to requesting that the amended Update Log be deployed to an environment. Failure to re-stamp the file following change and subsequent deployment to an environment will result in user access issues to the environment.

To submit the request:

1. Open Deltek Support Center and click Submit Case.
2. Use the following template to raise your RNT ticket:
   • Product > Maconomy – Maconomy Solutions
   • Severity Level > S4 – General
   • Issue Type > Application
   • Summary > “FAO DCO: Add amended Update Log to environment/s”
   • Detail >

     “Please find attached an amended and stamped Update Log file. This file should be applied to the following environment/s:

     Production Environments

     <Environment Name Here>

     Non Production Environments

     <Environment Names here>

     By submitting this request I confirm that the Update Log was re-stamped following amendment. Once deployed I as SaaS Administrator will ensure that the Update Log is tested in each environment to which it has been applied.”

3. Click Continue and then click Finish Submitting Case.