Request Update Log from Production for Amendment

This request must be submitted as a Support Case.

Use the Template below when submitting the request:

1. Open Deltek Support Center and click Submit Case.
2. Use the following template to raise your RNT ticket:
   • Product > Maconomy – Maconomy Solutions
   • Severity Level > S4 – General
   • Issue Type > Application
   • Summary > “FAO DCO: Request Update Log from Production for amendment”
   • Detail >

     “Please send me a copy of the current version of the Update Log from our Production environment.

     By submitting this request I confirm that a separate Support Case will be raised once amendments have been made to the file. I will attach the updated and re-stamped Update Log to the Support Case along with specifying the environments to which it should be applied.”

3. Click Continue and then click Finish Submitting Case.