Delete Entries from Debtor or Creditor Communication Logs

Use the Communication Log in the Debtor List or Creditor List submodule to delete communication log entries.

To use the Debtor List submodule, you must have access to Finance & Administration as defined in the User Access Rights submodule under Settings.

To use the Creditor List submodule, you must have access to Finance & Administration as defined in the Employee Cross-company Access submodule under Settings.

Make sure to delete only the communication logs that you no longer need.

To delete an entry from a debtor or creditor communication log:

  1. On the main toolbar, click Finance & Administration .
  2. If you have more than one company in your system, use the drop-down list above the left pane of the Finance & Administration screen to select the company from which you want to delete debtor or creditor communication log entries.
  3. Take one of the following actions:
    • In the left pane of the Finance & Administration screen, select Debtors > Debtor List.
    • In the left pane of the Finance & Administration screen, select Creditors > Creditor List.
  4. On the List tab, select the debtor or creditor connected with the communication log entry that you want to delete.
  5. On the Communication Log tab, select the entry that you want to delete and click Delete Selected Row on the grid toolbar.
    Note: There is no confirmation dialog box for this action. WorkBook deletes the communication log entry at once.