Add Users to Debtor Conversations

Use the Debtor conversation tab under the Debtor list submodule to add a user to conversations with selected debtors.

To use the Debtor List submodule, you must have access to Finance & Administration as defined in the User Access Rights submodule under Settings.

To add a user to a debtor conversation:

  1. On the main toolbar, click Finance & Administration .
  2. If you have more than one company in your system, use the drop-down list above the left pane of the Finance & Administration screen to select the company containing debtor conversations that you want to add users to.
  3. In the left pane of the Finance & Administration screen, click Debtors > Debtor list.
  4. Click the List tab and highlight the debtor with the conversation that you want to add a user to.
  5. Click the Debtor conversation tab.
  6. Click Show the conversation options and select Add user to conversation.
    Alternatively, below the Type a comment or drag files here field, click Add users to the conversation .
  7. In the Add users dialog box, you can either select a resource from the Users drop-down list or enter the user's email address in the Email field.
    WorkBook displays the added user as a new user at the bottom of the dialog box.
  8. Click Confirm.