Change a Current Password

You can change your current password any time from within the Unionpoint Portal.

Prerequisite:

When changing passwords, you will still use the same multi-factor authentication you previously set up when you activated your account.

Note: To change your forgotten password, see Change a Forgotten Password.

To change a current password:

  1. In the Portal, click the gear icon.
  2. From the Account Settings menu, click Change Password.
  3. Enter your Current Password.
  4. Enter and confirm a secure New Password.
    Password requirements:
    • Must have a minimum length of 12 characters.
    • Can contain any characters (including spaces and Unicode).
    • Not within a database of known leaked or common passwords.
  5. Enter your Authenticator Verification Code.
  6. Click Update Password.
Your password is now changed.