Deltek Unionpoint Help

Using the Help Search
Using the Help Search
  • Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase.
    Ex."system administration"
  • And:Returns all topics that contain all the words in the search criteria, in any combination. Insert a plus sign between all words in the search criteria.
    Ex.system + administration
  • Or:Returns all topics with any combination of words in the search criteria. This is the default.
    Ex.system administration
For more information:Searching Online Help

Change a Forgotten Password

You can change your forgotten password from the Log In page of the Unionpoint Portal.

When changing passwords, you will still use the same multi-factor authentication you previously set up when you activated your account.

Note: To change your current password, see Change a Current Password.

To change a forgotten password:

  1. From the Log In page, click Forgot Password?.
  2. On the Forgotten Password page, enter the email address for your Portal account.
  3. Click Submit.
    A notification displays in the upper left-hand corner confirming a reset email has been sent.
  4. From the password reset email, click Reset Password.
    Note: Upon requesting password reset, you will receive an email with a reset link that is valid for only 1 hour. If not used within that period, the link expires and you need to restart the reset process.
  5. On the Reset Password page, enter your email address.
  6. Enter and confirm a secure New Password.
    Password requirements:
    • Must have a minimum length of 12 characters.
    • Can contain any characters (including spaces and Unicode).
    • Not within a database of known leaked or common passwords.
  7. Enter your Authenticator Code.
  8. Click Update.
Your password is now changed.