Advanced Tools

Use the Advanced Tools submodule in the Settings module to configure tools such as agents, calendars, and databoards. Advanced Tools provides the following:

• Ad Hoc Import
• Agent Log
• Agent Setup
• Calendar Sync
• Conversation & Notification Setup
• Conversation Groups
• Custom Translation
• Databoard Export Scheduling
• Databoard Statistics
• Databoards
• Email Log
• Employee Email Sync
• External Reference Setup
• IP Allowlist Setup
• License Management
• Notification Email Texts
• Session Log Overview
• Settings Export/Import
• User Access Rights