Troubleshooting: Logged In User Email Address Fails

The workflow and other processes in PM Compass use email to notify users. Each PM Compass user must have a valid email address entered in the EPM Security Administrator.

To correct the logged in user email address:

  1. Login to EPM Security Administrator using an account with SYSADMIN privileges.

  2. In the left navigation pane, click Security and click Users.

  3. Use the Search field or navigation arrows to locate the user.

  4. On the General tab, edit the Email field.

  5. Click Save.

In PM Compass, verify the installed components again.


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