Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase. Ex."system administration"
And:Returns all topics that contain all the words in the search criteria, in any combination. Insert a plus sign between all words in the search criteria. Ex.system + administration
Or:Returns all topics with any combination of words in the search criteria. This is the default. Ex.system administration
Ticket Jobs Follow-up List
Use Ticket Jobs Follow-Up List under
Finance & Administration to view and manage tickets in WorkBook.
To use the Ticket Jobs Follow-Up submodule, you must set up the system to use the ticket module.