The Trigger Setting tab on the Message Policy form is used to modify the various message trigger settings.
Trigger settings determine when a trigger-based message will be sent, who will receive the message, and how it will be displayed. For example, you can define whether a message trigger should send a message to a manager, or how long the system should wait to send a message.
See Also:
Modify a Message Trigger Setting
Reset a Message Trigger Setting
SEND_MESSAGE_TO_OT_POOL_OFFERER
Click Main Menu > Configuration > Policies > Message Policy.
Select the Message Policy Name for which you want to define the trigger settings.
On the Trigger tab, select the Message Trigger Name with the settings you want to modify.
On the Trigger Setting tab, select the Setting Type you want to modify. Refer to the “Message Trigger Setting Types” above for more information on these setting types.
Click Modify. The Modify Trigger Setting form opens.
Change the Setting Value and click Save.
Use the Reset button on the Trigger Setting tab to return a setting type to its default value.
Click Main Menu > Configuration > Policies > Message Policy.
Select the Message Policy Name for which you want to reset trigger settings.
On the Trigger tab, select the Message Trigger Name with the settings you want to reset.
On the Trigger Setting tab, select the Setting Type you want to reset. Press the CTRL key as you click to select multiple Setting Types. Refer to the “Message Trigger Setting Types” above for more information on these setting types.
Click Reset.
Click OK to confirm the action.